Returns & Exchanges

At Truly Earthy, we want you to love your home as much as we do, which is why we offer a 30-day return policy for any products that do not perfectly fit your space. All returned items must be in their original packaging and unused condition to qualify for a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

• 2.
  Package with Care

  Carefully pack the items in their original eco-friendly packaging to ensure they are protected from damage during the transit back to our warehouse.

• 3.
  Ship Your Return

  Affix the prepaid shipping label provided via email and drop off the package at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to your original payment method within 5 to 7 business days.